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F.A.Q & Contact Information

Our Services

What type of products are you selling?

We offer a wide range of high-quality spare parts for heavy equipment across the UAE, including Sharjah and Abu Dhabi. Our product line includes genuine parts for forklifts, concrete mixer trucks, cranes, and excavators, along with durable rubber tracks suitable for various construction and industrial machines. Whether you need replacement parts or are upgrading your equipment, we provide reliable components that ensure performance, safety, and long service life. With fast delivery and expert support, we make it easy to keep your machinery running at its best.

How can I get in touch with Matrix for spare parts inquiries?

You can reach us by phone, WhatsApp, or email. Visit our shop directly or the contact page to find all the details. Our team is available during working hours to assist you promptly.

What are your working hours?

Our standard business hours are from 8:00 AM to 10:00 PM, Sunday to Saturday For urgent support, you can also reach us via WhatsApp during weekends or holidays.

Where is your office located?

Matrix operates from the UAE, with service coverage across Sharjah, Abu Dhabi, and all Emirates. You can find our exact location and Google Maps link on the contact page.

Can I request a quote or place an order through the contact form?

Yes! Just fill out the contact form with your part requirements, truck or equipment details, and your contact info. Our team will respond quickly with pricing and availability.